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Terms & Conditions

Company Information
Welcome to iShopParadise Online Store (iShopParadise). Please read through our terms and conditions carefully before placing an order. By using our website you agree to be bound by the terms and conditions outlined below. Please also read our privacy statement regarding any personal information that you may provide us with.

iShopParadise is owned by Idomcats (International) Limited. The company is registered in Hong Kong. We are mainly trading clothing and accessories for women and men.

Our registered address is: Room A11, 5/F, Park Fook Ind. Bldg, 615-617 Tai Nan West Street, Lai Chi Kok, Kowloon, Hong Kong

Please note this is NOT the address for returning product. Returning product to this address will have a significant impact on the time it takes to process your return.

Purchasing From iShopParadise
Invitation to Treat
All items sold by iShopParadise on our website are offered on an 'invitation to treat' basis. This means that, by placing and paying an order, iShopParadise is not committed to provide the goods requested. We accept your order at the time we confirm the shipment of items to you, which represents the moment where a 'contract of sale' is made between iShopParadise and you. Please note that actual contracts of sale will not be filed or accessible. All contracts are concluded in English.

Your Required Information
To purchase from iShopParadise, you will need to register as a member of iShopParadise. You will be required to provide information about yourself that is up-to-date and accurate. The key information we will require includes your first name and surname, your e-mail address, your phone number(s) (in case we need to contact you directly about an order query) and your delivery address(es), including accurate postcode(s).

Please take the utmost care when entering the above information in order to help us process your transaction and deliver your goods as quickly as possible.

We respect children's privacy. We do not knowingly or intentionally collect personal information from children under age 13. Elsewhere on this Site, you have represented and warranted that you are either 18 years of age or using the Site with the supervision of a parent or guardian. If you are under the age of 13, please do not submit any personal information to us, and rely on a parent or guardian to assist you.

Completing Your Order
Please always double check your order details to confirm that you are fine with the quantity, prices of the goods and shipping and handling fee which you will need to pay. Always check if the size and color of the items you have ordered are correct for you. We have specifically designed the checkout area of our site to show the items you have selected at every step of the process, so it is clearly visible and easy to check at any time. Also, when shopping/browsing throughout the Site, we have provided a drop down shopping cart which allows you to check (remove/add) items in your cart at any stage.

Please note that the shopping cart has autosave function, which enables you to log out and return later to complete your purchases, product details and availability may have changed since your last visit. You should always check the cart contents before completing your order.

Please also note that all purchases are subject to availability.

Should you wish to cancel your order, please see the section below on your "Cancellation Rights".

Pricing & Delivery Charges
The prices payable as well as the estimated shipping and handling fee for all items offered on our website are clearly displayed. You may choose different currencies to view the rates. Your order will be based upon product prices and delivery charges (after discount, if any) at the time you submit your order.

Whilst we make every effort to maintain the accuracy of the pricing on our website, the price of an item displayed at the time of your order, may very rarely be inaccurate. We reserve the right to accept or decline an order placed for mis-priced items. Should we be unable to fulfill the order due to a pricing error, we shall contact you regarding the required adjustment and provide you with the opportunity to cancel or accept the order based on the correct pricing. Should an item be reduced to a lower price after an order has been placed but before the merchandise has been delivered, the original order price will be upheld.

Returns & Cancellation
Title & Risk
Items that you order remain the property of iShopParadise until we have shipped the items. Risk and liability for the items pass to you on delivery. If the mail is not delivered due to unclaimed and address incorrect, the buyer is responsible for the shipping fee and related charges by the post office. Title reverts to iShopParadise in the event that you cancel your order or return items to us. Should you need to return any items to us, liability for these items remains with you until they are received into iShopParadise' warehouse (Please contact us for the returning address).

Cancellation Right
Customers within the European Union are protected by Distance Selling Regulations. Under the Distance Selling Regulations, you have the legal right to cancel your order up to 7 days from the day after receipt of item(s). Saturdays, Sundays and bank holidays are not included within this 7 day allowance period. Cancellation of orders must be made in writing. If the affected items have been dispatched to you prior to notification of cancellation, these items will need to be returned to us (at your own expense).

IMPORTANT: please note your right to cancel is a different process to the process of returning unwanted items for refund within the permitted time. If you only wish to return items for refund or exchange (rather than cancel your original order), this can be done through the normal process. Please contact us for further details.

Item Returns
General for all items
1) Returned items must be in their original packaging. Incomplete returns may be refused or disregarded.
2) iShopParadise reserves the right to decide upon reshipping methods.
3) iShopParadise is not responsible for items lost during return shipping. We recommend that you send your return by Registered Air Mail to ensure that the package will reach us.
4) iShopParadise reserves the right to change our return policies and/or reject any exchange requests for any reason without prior notice. Should there be any dispute, iShopParadise's decision will be final.

Defective Item Exchange
1) Customers will be responsible for return shipping costs.
2) In cases of defective return, iShopParadise will provide a replacement item or partial refund.

Size Exchange
1) Items returned for size exchange must be in mint, unused condition. iShopParadise reserves the right to reject return or exchange requests if the returned items are in unacceptable condition.
2) Customers are required to bear return shipping fees as well as HALF of the reshipment fee we will need to pay in cases of size exchange. iShopParadise will not be responsible if return shipments are lost during return transit.

Unwanted or Unopened Item Refund
1) Unwanted or unopened items must be returned in their original packaging. Incomplete returns may be refused or disregarded. Customers are required to bear return shipping fees. iShopParadise will not be responsible if return shipments are lost during return transit.
2) Refunds for unwanted or unopened items will be made in Prepaid Credit only and will be processed when returned products are received and confirmed to be in alight condition by iShopParadise.
3) If you return some/all of the items in your original shipment and the total order amount falls below the minimum purchase requirement for shipping discount, we may deduct the shipping cost for the remaining items since the order is no longer eligible for shipping discount.

Managing Your Information
We have the utmost respect for the privacy of our online customers. Any information you provide us with will be securely protected and managed.

You can access and browse our website without having to disclose any personal data.

By browsing and shopping on iShopParadise, you are accepting and complying with the regulations outlined in the Privacy Policy below and in the Terms and Conditions provided on the site.

Personal Information Collected:
If you buy from us, we will require information such as your first name and surname, email address, phone number and delivery addresses. This information is required in order that we may process your order efficiently.

This site uses internet cookies. These are small pieces of information that are stored by your browser on your computer to improve the speed at which it can access pages of our website, thereby giving you a better browsing experience. These cookies do not record or store any personal details and are harmless to your computer. Should you wish not to store cookies on your computer from our website or any other, it is possible to change the settings on your web browser to prevent cookies from being stored. Please note that disabling cookies may reduce the performance of our website on your computer.

Secure Storage & Use of Data:
Your information will be held by iShopParadise.

When making a purchase or signing up for news, we rely on you to register any information about yourself accurately. If you set up an account online with us and your details is changed, you will need to keep this information up-to-date by logging into your account and editing your personal details. Your account will be protected by a password generated by you at the point of registration. Please note that you are responsible for maintaining the confidentiality of your own password and account, as well as any activities that occur under that account.

This personal data protection applies only to this Site. This privacy policy does not necessarily apply to our offline collection of your personal information. We are not responsible for the content or privacy practices on any non-iShopParadise website to which this site links or that links to this site. You use these links at your own risk. iShopParadise does not accept responsibility for the content held on those sites.

We may use your personal information for the following purposes:
  • to fulfill/deliver orders placed by you,
  • to process payment for your orders on dispatch,
  • to contact you with any queries about your order,
  • to dispatch administration e-mails to you regarding your order,
  • to analyze product preferences, to help improve the offer on our site and
  • to contact you with relevant information about us, our product and our services.
We will not keep a permanent record of your credit card details. These details will need to be stored initially in order that we might process your order, take payment on dispatch and provide refunds should you wish to return and refund any items.

In the event of the police or a government authority requesting information from us during the course of an investigation into suspected illegal activities, we are obliged to provide data to them.

Site Content & Use
Site Content & Product Information
Every care is taken to ensure all information we provide on this website is correct and up-to-date. This includes:
  • item descriptions and specifications
  • pricing and delivery charges (please see specific pricing section below for further information)
  • the use of photographic images to show accurate product details and color. Please note that the product colors you see will depend on your monitor's ability to read these colors. We cannot guarantee that your monitor's evaluation of product color will accurately reflect the product upon delivery.
  • availability of stock. Please note, whilst every effort is made to maintain the accuracy of our information on available stock, on occasion discrepancies may occur. Should you place an order for an item displayed as available on our website and this item is in fact out of stock, we will notify you as soon as possible.
At any given time information posted on our website may be subject to inaccuracy or may be out of date. All content provided on the site is subject to change without prior notice.

Copyright & Our Content
Use of this site is subject to the terms and conditions set out above.

The copyright of all materials on this site belong to Idomcats (International) Limited (t/a iShopParadise). All rights are reserved. You may read, print or download content for private use only. No content may be used by you or distributed to others for the purpose of commercial gain. Except where your use is permitted above or by copyright law, you may not otherwise copy, store in any medium, distribute, re-transmit, broadcast, modify or show in public any part of this site without prior written permission from Idomcats (International) Limited.

You must acknowledge that all imagery, graphics, photography, designs, trademarks, brand names and all other intellectual property will remain at iShopParadise and/or will be upheld by their respective owners.

iShopParadise intends to use its content to enhance and improve the shopping experience on its website. No content used on our site is intended to offend any of our visitors or customers. Any links we provide to other websites are chosen very carefully, to ensure the linked sites are appropriate and in line with our code for undertaking commercial activity. We cannot however absolutely guarantee the content of any linked website, as to its continuing quality or availability.

No statement on this website shall be deemed to affect the statutory rights of a consumer

Use of the iShopParadise Website
You agree to use this site for lawful purposes only in a manner consistent with the applicable law and regulations in the country in which you access the site. Your use of this site should in no way infringe, restrict or inhibit the use and enjoyment of this site by any third party. You agree not to import or transfer to this site, either directly or indirectly any information or content which is or may be inaccurate, misleading, defamatory, obscene or offensive, in breach of intellectual property right or damaging to the software or performance of this site.

It is your responsibility to ensure you have the appropriate hardware and software (including virus protection) to enable you to access and use this site through your computer in a safe and secure manner. We are not responsible for any virus or bug that affects your computer or network as a result of using or downloading information from this site.

Links to Other Sites
We may on occasion provide links to other websites. These sites will have been carefully selected by iShopParadise. However, this does not constitute an endorsement or recommendation of those sites and should you chose to click on these links, you do so at your own risk. We accept no responsibility for the content or information held within these linked sites.

Contact Us
If you have any further questions, please feel free to contact us through any of the following routes listed below.

Corresponding Address: 10 Cheng Sheung Tsuen, Tuen Mun, New Territories, Hong Kong
Skype: Ishopparadise
Person of Contact: Matthew Tsui, Doyle Tang

Changes to Terms & Conditions
We may revise or update the above terms and conditions at any time and without prior notice. The terms and conditions posted on the site at the time of your visit apply to that visit. You may print these terms and conditions, should you wish to hold a record of our terms and conditions at any given time.

If at any time any provision of these terms and conditions is or becomes illegal, invalid or unenforceable in any respect under the law of any jurisdiction, that shall not affect or impair the legality, validity or enforceability in that jurisdiction of any other provision of these terms and conditions, or the legality, validity or enforceability under the law of any other jurisdiction of that or any other provision of these terms and conditions.

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Terms & Conditions
ishop-Paradise is an online fashion store for wholesale and retail customers. We are designed for customers who are looking for wholesale or retail of Korean Fashion, Japanese Fashion, HK Fashion and Hong Kong Fashion, offering vintage, lovely, cute, gothic, sexy and fashionable clothing. ishop-Paradise provides a wonderfully personalized shopping experience, and listen to what you get - online orders, express international delivery, shipping worldwide, managing your orders, instant customer services, secure online transactions, return policy - if that's not guaranteed satisfaction, then what is? So sign up now, and join the movement of trendy fashion and lifestyle products. Your satisfaction and unique appearance will prove it all - that ishop-Paradise is among the best!
Trading Concepts: One-Stop Complete Retail / Wholesale Fashion Care. Elegant Quality Wholesale Clothing Fashion Collection for you. Your Men Fashion Choice - For Every Look and Every Touch. Searching for newest fashion for you.
Copyright 2009-Present © iShop-Paradise. All rights reserved.