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Item Returns

We are dedicated to providing our customers with excellent services to you! Please refer to the below table to determine which return options are available for the item you wish to return. After deciding upon your options, please contact us within the time period specified to request for the return. After we have received your request, we will contact you shortly regarding the confirmation of the return, and you may proceed to return your item(s) for replacement.

Please refer to the Terms and Conditions for further details.

To ensure speedy service, please have the following information ready when you contact us for item returns:
  • Your order ID(s)
  • Item number(s)
  • Reason for return (Defective Item Exchange, Size Exchange, Unwanted or Unopened Item Refund/ Exchange)
  • In cases of size exchange, the size of the item you wish to receive in exchange.

Here is our return address:
10 Cheng Sheung Tsuen
Tuen Mun
Hong Kong

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ishop-Paradise is an online fashion store for wholesale and retail customers. We are designed for customers who are looking for wholesale or retail of Korean Fashion, Japanese Fashion, HK Fashion and Hong Kong Fashion, offering vintage, lovely, cute, gothic, sexy and fashionable clothing. ishop-Paradise provides a wonderfully personalized shopping experience, and listen to what you get - online orders, express international delivery, shipping worldwide, managing your orders, instant customer services, secure online transactions, return policy - if that's not guaranteed satisfaction, then what is? So sign up now, and join the movement of trendy fashion and lifestyle products. Your satisfaction and unique appearance will prove it all - that ishop-Paradise is among the best!
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